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management philosophy

ElderMark Software aims to provide the best assisted living software in the industry in conjunction with a world class service team. Providing a personal touch to product presentation, implementation, and support, ElderMark helps assisted living facilities manage costs and increase profitability.

Our management team uses their industry and clinical experience to apply effective methods through Service Minder and Mobile Minder to properly track and measure costs and manage profitability per resident.

Our understanding of the assisted living industry allows our software the unique ability to provide a (ROI) Return On Investment report to be realized before we implement Service Minder.

In other words, ElderMark can provide you with a cost savings analysis and a planned model that can give you the confidence to partner with ElderMark as your software provider.

This analysis illustrates what could be the direct financial result of transition from a paper-based system and helps you identify the required action items that will need to be addressed once you purchase ElderMark products.

Our assessment allows your facility to evaluate the following:

  • Pre-identify pricing and cost analysis
  • Standards for operational practices
  • Analysis of clinical systems
  • Company communications and information flow
  • Schedule balancing
  • Medication management
  • Custom clinical assessments
  • New marketing management tips
During the “get to know you” phase, our management team will assess the facilities overall goals and a desired wish list and incorporate this information into your planned rollout and software implementation strategy.

Measuring & Managing Costs
The value of ServiceMinder lays in the efficiency with which it manages the multitude of services, prices and payments in daily operations. ServiceMinder reduces paperwork and increases efficiency and accuracy. Some of the benefits that our customers have experienced are:

  • Reduced billing paperwork from 12 hours to 2 hours;
  • Reduced monthly staff scheduling paperwork from 16 hours to 3 hours;
  • Reduced reporting design work from 16 hours to 3 hours
  • Increased work accuracy
  • Increased providers of care efficiency
  • Increased clinical staff utilization
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