Direct Messaging

Say good-bye to the fax machine

At last, Direct Messaging powered by Eldermark allows senior living communities to communicate with physicians, hospitals and Health Information Exchanges (HIEs) across a secure HIPAA-Compliant email network designed exclusively for them. Better yet, Direct Messaging offers true interoperability—making the sharing of residents' personal health information faster, easier and more secure than ever.

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Optimize communication and streamline care

Optimize communication and streamline care

Now providers and senior communities can ease resident transitions by instantly sharing pertinent health data across systems when residents move between different care settings. Direct Messaging makes it easy to instantly address medication concerns, discharge notifications, care summaries, referrals, lab results and more.

Join a powerful professional network

Thousands of providers have already chosen to implement this breakthrough technology. As a result, utilizing Direct Messaging is one of the surest ways to become a preferred referral partner for hospitals, improve quality of care and boost workflow efficiency—all with 100% HIPAA compliance.

Save money and time

Thanks to Direct Messaging's automatic delivery confirmations, registered mail and courier costs are things of the past—along with time-wasting voicemails and follow-up calls. Use Direct Messaging to:

  • Request relevant information on new residents and patients
  • Find physicians, hospitals, social workers, labs or other healthcare providers
  • Access names, emails, phone numbers, addresses and more
  • Receive Care Coordination Alerts when a patient is admitted, discharged or transferred
  • Receive alerts when an abnormal result is recorded
  • Send and receive personal health information
Save on costly storage fees

Curious to Learn More?

Our team can provide an online demonstration at your convenience.

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Wesley was very prompt, helpful and polite.

He took care of the problem right away.


George, Feb 2017 Valley Memorial Homes

Thank you Robert for getting this resolved for me.

You have been just awesome to work with!

Pat, Feb 2017 Ecumen

Eldermark is awesome in every way. I can't say enough just how good I think this software is! I am very grateful to all of you!

Margaret, Jan 2017 Ashby Living Center

I called customer service and got it taken care of no problem. Which by the way, was the easiest experience I've ever had with customer service. That's the incredible service we have come to expect from Eldermark… thanks!

Margaret Facility Director, Ashby Living Center

I wanted you to know how much we have enjoyed working with your entire team, but above all, Katie. Her support has been endless and I truly do not know how we would have made it through this transition without her. She is a wealth of knowledge to say the least and is beyond patient with all of our needs and questions. They are all wonderful and we have appreciated them beyond words. You have assembled quite the team. Thanks to your entire team for a pretty amazing transition!

Linda VP of Resident Care, Integral Senior Living

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