Direct Messaging

Say good-bye to the fax machine

At last, Direct Messaging powered by Eldermark allows senior living communities to communicate with physicians, hospitals and Health Information Exchanges (HIEs) across a secure HIPAA-Compliant email network designed exclusively for them. Better yet, Direct Messaging offers true interoperability—making the sharing of residents' personal health information faster, easier and more secure than ever.

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Optimize communication and streamline care

Optimize communication and streamline care

Now providers and senior communities can ease resident transitions by instantly sharing pertinent health data across systems when residents move between different care settings. Direct Messaging makes it easy to instantly address medication concerns, discharge notifications, care summaries, referrals, lab results and more.

Join a powerful professional network

Thousands of providers have already chosen to implement this breakthrough technology. As a result, utilizing Direct Messaging is one of the surest ways to become a preferred referral partner for hospitals, improve quality of care and boost workflow efficiency—all with 100% HIPAA compliance.

Save money and time

Thanks to Direct Messaging's automatic delivery confirmations, registered mail and courier costs are things of the past—along with time-wasting voicemails and follow-up calls. Use Direct Messaging to:

  • Request relevant information on new residents and patients
  • Find physicians, hospitals, social workers, labs or other healthcare providers
  • Access names, emails, phone numbers, addresses and more
  • Receive Care Coordination Alerts when a patient is admitted, discharged or transferred
  • Receive alerts when an abnormal result is recorded
  • Send and receive personal health information
Save on costly storage fees

Curious to Learn More?

Our team can provide an online demonstration at your convenience.

Schedule a Demo


You and the rest of the support people at Eldermark are amazing.

Caleb Rients Walker Methodist

Eldermark is a lifesaver. It really helps keep me organized.

Linda Community Relations Director, East Ridge Residence

Wesley was very prompt, helpful and polite.

He took care of the problem right away.


George Valley Memorial Homes

Thank you Robert for getting this resolved for me.

You have been just awesome to work with!

Pat, Feb 2017 Ecumen

Eldermark is awesome in every way. I can't say enough just how good I think this software is! I am very grateful to all of you!

Margaret, Jan 2017 Ashby Living Center

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