How a Culture of Accountability Improved Care and Reduced Turnover

Can the data and accountability impact your bottom line and mitigate staffing challenges? The Waters Senior Living proved it can! Mary Dahl and Patty Krueger are excited to show you how you could do the same!

With the right data, analytics, and software, The Waters Senior Living:

  • Slashed unconfirmed services from 2,000/week to just 26/week across 13 sites.
  • Reduced agency-staffed hours by 85%, moving from 1,300/week to just 200.
  • Increased employee satisfaction and saw a significant drop in turnover.

Effective data monitoring and use of software allowed The Waters to increase staff retention, rely less on expensive staffing agencies, and even increase staff moral.

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