Our Leadership Team
Inspiring growth and innovation
Here at Eldermark, we take a better approach to senior living technology: we are operators, nurses, IT professionals, and trainers dedicated to innovation, transparency, and collaboration. Our leadership team cultivates our strong partnership culture and inspires every one of our employees to work tirelessly to help our customers grow and succeed.
Chief Executive OfficerRead the Bio
Chief Executive Officer
Jaime Ojeda has held senior leadership positions in companies from mid-stage (PE & VC backed) to Fortune 100. He has a proven track record of driving transformational growth for Healthcare SaaS and services businesses.He has led healthcare businesses in analytics/BI, clinical decision support, workflow automation with three (3) companies successfully exiting to strategic acquirers. Most recently, as the COO of LUMEDX Corporation, Jaime drove record sales, annual recurring revenue growth and strong profitability leading to the successful sale of the company to Hg Capital / Intelerad Medical Systems.
Jaime started his career at 3M Company, where he was responsible for sales and business development, operations, M&A, product development and product marketing/management.
He earned his bachelor and master degrees from the University of Michigan – Ann Arbor. He is a 3M-certified Six Sigma/Lean Black Belt, certified DFSS Marketing Black Belt, and has authored six (6) granted U.S. patents.
Chief Operating OfficerRead the Bio
Chief Operating Officer
Over the past 20 years, John Cozad has held senior leadership positions in companies ranging from pre-Series A startups to companies with $1B+ in revenue. His passion is driving operational excellence across an organization.
With experience building and leading teams across Operations, Finance, HR, Sales, Customer Success and Service Delivery, John has found success in bringing continuity and friction reduction across multiple companies. His career has been marked by driving margin improvement and revenue growth through optimizing company operations.
He holds a Bachelor of Science degree from Texas A&M University, and his unique mix of roles in consumer electronics, consumer packaged goods, SaaS, and the payment space has afforded him the ability to bring best practices from across industries into his roles over the years.
Chief Technology OfficerRead the Bio
Chief Technology Officer
Kaiser has 20 years of software process and strategic delivery experience from his time spent at Fortune 50 through Fortune 1000 companies, as well as small to mid-size companies. He successfully managed engineering teams, analytics initiatives, and operational processes for almost $3 billion of delivery systems. His current leadership focus is set on operational efficiency, engineering standards, and process development with the primary goals of keeping client satisfaction at the forefront. He establishes predictable models for our clients in relation to product schedules and client delivery milestones.In addition to his strong technical expertise, Kaiser brings a unique combination of experience to Eldermark. He has managed multiple business areas as a general manager, including sales, operations, service, and finance, and has specifically led strategic initiatives around system development and business operations requirements. He holds a Bachelor of Science Degree in Operations and Information Systems Management from Pennsylvania State University, as well as certifications for Scrum Master, Scrum Product Owner, CompTIA Network+, and other certifications.
Chief Client OfficerRead the Bio
Chief Client Officer
Starting in high school, Mark Anderson has served seniors in the health care industry for over 30 years, serving in management positions across the community-based services spectrum, including skilled nursing, assisted living, dementia services, home care, HUD housing, and adult day programming.
After using Eldermark’s software as a senior living operator for over 10 years, Mark has been with Eldermark since 2012 supporting company operations and sales, and serving a role in assisting client users to optimize their clinical and business operations through what the software can do and support.
Active in local and national associations that serve the senior living industry, Mark also serves on the Board of Directors for the Minnesota Elder Justice Center.
- Bachelor of Arts, St. Olaf College, Northfield, Minnesota
- Masters Studies in Public Health Administration, University of Minnesota, Minneapolis, Minnesota
SVP of OperationsRead the Bio
SVP of OperationsKatie Selid has been working at Eldermark since 2010 and has held many different positions within the company including: National Account Executive and Implementation Manager, Software Trainer, Software Support, Contracts, and now SVP of Operations. Katie’s in-depth knowledge of the inner workings of the software and the internal company workflows are key to her success. She stays busy fine-tuning process flows and helping staff reach their full potential.
Katie started her career in Economic Development and Marketing before coming to Eldermark.
In her spare time, Katie is usually running after her two young kids, running for exercise, or watching the Minnesota Vikings.
- Bachelor of Arts: Business Administration, Communication, Jamestown College (Now University of Jamestown) Jamestown, ND
SVP of SalesRead the Bio
SVP of SalesMike has partnered with high growth technology and service companies in leading the transformation of sales organizations for over 25 years. Though he’s held executive leadership positions in large organizations such as J&J, Wolters Kluwer Health, etc., his focus has been upon refining the go-to-market messaging and sales organization scaling of early-to-mid stage companies.
Over the past ten years, Mike has been particularly involved in the development and promotion of technologies which provide BI/analytics, workflow process improvement, revenue optimization and clinical outcomes improvement to support his passion for value-based care. Having contributed to several successful exits, Mike has also worked with several investment partners to create the Sales Acceleration Lab to allow portfolio companies to benefit from his SalesMap processes.
Mike pursued his undergraduate degree at the University of Minnesota’s Duluth regent and then spent two years in the University of Saint Thomas’s Graduate programs in Business Communications. He lives just East of St. Paul with his wife and seven children and enjoys all things outdoors.
Senior Director - Professional Services & SupportRead the Bio
Senior Director - Professional Services & Support
Kellie joined the Eldermark team in May of 2012. During her time at Eldermark, she has held a handful of different positions ranging from customer support to operations. She is currently our Director of Professional Services where she works closely with our Client Success and Professional Services Teams. Her job is to ensure our customers have a positive experience thru the implementation/training process and continue to receive the best support around.
In her spare time, Kellie enjoys shopping at Target and drinking Starbucks. She also resides in Big Lake, MN with her two daughters, Kennedy and Blakely, and her husband, Logan.
Myriah Kern, RN BSN
Senior Clinical DirectorRead the Bio
Myriah Kern, RN BSN
Senior Clinical Director
Myriah has worked in senior care since she was 14 years old, starting in the dietary department of her local nursing home. Throughout college she worked as a Certified Nursing Assistant and Med Tech while completing her nursing degree from Minnesota State University Moorhead.
After graduating in 2007 with her BSN, Myriah worked as an inpatient nurse focusing on orthopedics. Along with patient care, Myriah was an active member of a unit-based quality committee, which focused on HCAHPS score improvements. This committee work drove her to further specialize in pain management and patient education. She received the Daisy Award of Extraordinary Nurses for her work with patient and staff education.
Myriah has been a member of the Eldermark team since 2014. During this time, she has held many positions helping support client success through customer support, training, and implementation. Myriah currently provides oversight to the support team to ensure that Eldermark customers receive the best possible assistance.
In her spare time, Myriah enjoys spending time outdoors with her family. She finds joy in camping, gardening, going to concerts, and discovering new recipes to try in the kitchen.
- Bachelor of Science in Nursing, Minnesota State University Moorhead