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Our Client Advisory Board

Meet the Leaders of Senior Living

Our Client Advisory Board is comprised of experts and distinguished professionals from across the senior living industry. They represent the value we place on creating true partnerships with our customers as well as our commitment to placing your experience and needs at the center of our products, services and support.

Serving a 2-year term, our board members meet twice annually to provide their insight and expertise on how technology can address the key challenges within our industry. These meetings have a direct impact on our product roadmap, future priorities, and shape the overall experience of working with Eldermark.

Meet our Client Advisory Board:

Jim-Altrichter

Jim Altrichter, RN

National VP Clinical Services | Anthem Memory Care

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Jim Altrichter, RN

National VP Clinical Services | Anthem Memory Care

Jim as Anthem Memory Care Communities' National Vice-President of Clinical Services and oversees all clinical services provided at the Anthem communities. Prior to joining Anthem Memory Care, Jim served as Vice President of clinical services and Senior Vice President of Risk Management for a Vancouver, WA-based assisted living management company.

Jim earned his Bachelor of Arts degree from the College of Saint Scholastica in Duluth MN, with a major in Nursing and a Minor in Psychology. Jim has worked in a variety of clinical settings including Skilled Nursing, Chemical Dependency, Critical Care, and out-patient clinic settings. Additionally, Jim has held positions in pharmaceutical sales, management and brand marketing.

Jim has worked closely with medical and nursing colleagues in the development and implementation of behavior management plans related to Alzheimer’s Dementia and other cognitive dysfunction diagnoses. Jim is best known for his dedication to the care of residents in Memory Care communities and has developed and implemented multiple training programs for caregivers and nurses related to assisted living and memory care settings.
Lucy-Boxrud

Lucy Boxrud

Chief Executive Officer | Elysian Senior Homes

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Lucy Boxrud

Chief Executive Officer | Elysian Senior Homes

Diane-Umayam

Diane Umayam

VP Health Services | Leisure Care

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Diane Umayam

VP Health Services | Leisure Care

Assuring that our Elders have access and receive high quality housing and care, has long been a commitment of mine. Consequently, I have spent my entire career in Senior Services. In addition to serving as a General Manager/CEO of Assisted Living and Memory Care communities, I have held local and regional positions at a Home Health Agency. Currently, I am the VP of Health Services at Leisure Care. We operate Assisted Living and Memory Care communities across the country. It is my privilege to provide Operational Support to the teams in the community, while working closely with our Corporate Clinicians regarding Health & Wellness and Memory Care. As a member of Eldermark’s Client Advisory Board, I look forward to expanding that scope to positively impact the utilization of technology in delivering and documenting resident care- particularly in this changing environment.

On a personal note, I find balance in spending time with my family and friends- especially in traveling together and exploring new places and cultures. My philanthropic efforts include administering a Scholarship Endowment assisting families with both tuition and summer camp expenses.
Amanda-Johnson

Amanda Johnson, RN

SVP Senior Living Operations | Lifespark Senior Living

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Amanda Johnson, RN

SVP Senior Living Operations | Lifespark Senior Living

Ms. Johnson has worked in long term care since 1989. She holds a bachelor’s degree in human services from the University of MN, Morris. She is a registered nurse and a licensed nursing home and assisted living administrator. Her past responsibilities include developing skilled nursing, housing and home care policy and procedures, health information technology, regulatory compliance, corporate compliance, collaborative performance improvement projects, multiple aspects of quality improvement, and overall company leadership and prior to Lifespark as the Vice President of Clinical Operations and Chief Compliance Officer for Tealwood Senior Living.

As Vice President of Operation, Senior Living, Ms. Johnson also oversees operations for the Lifespark Senior Living portfolio. She currently serves as Vice Chair of the Care Providers of MN Board of Directors, sits on the Long Term Care Imperative Steering Committee, and was appointed to the MN state Board of Executives for Long Term Services and Supports (formally BENHA). Ms. Johnson has served on several committees with Care Providers of Minnesota and is a frequent speaker on regulatory, leadership, reimbursement and other industry related topics.
Kristi-Testa

Kristi Testa, RN

Director of Clinical Revenue – Assisted Living | The Goodman Group

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Kristi Testa, RN

Director of Clinical Revenue – Assisted Living | The Goodman Group

Kristi joined The Goodman Group in 2000, as the Director of Nursing and Co-Director of Memory Care at The Commons on Marice, a 154-unit Assisted Living managed by The Goodman Group. In 2006, she joined TGG corporate Senior Living and Health Care team and is responsible for Assisted Living Ancillary Services Development throughout The Goodman Group ALFs, nationally. She is a Registered Nurse with a background in home care ranging from high acuity pediatric clients to at-risk geriatric clients. Kristi has worked with the Service Minder software program for the past 22 years and enjoys training and supporting the software for The Goodman Group in their 24 Assisted Living facilities, maximizing revenue and right-sizing staffing.
Leesa-Gilman

Leesa Gilman

VP Assisted Living | Monarch Healthcare Management

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Leesa Gilman

VP Assisted Living | Monarch Healthcare Management

I have worked in long term care for over 12 years and found my passion within Assisted Living when I started as a Housing Director eight years ago. My Bachelors degree in both Marketing and Nursing has helped me to successfully navigate my current position as the Vice President of Assisted Living Communities at Monarch Healthcare Management. I have the opportunity to oversee both the nursing department and operations of our 14 assisted living buildings within the state of Minnesota. My favorite part of my job is meeting our residents, engaging with our staff and teaching the communities about the importance of Assisted Livings and the care we can provide. My mantra has always been “No AL left behind” and in a long term care world that is focused on skilled nursing, I ensure that each of our assisted living facilities has a voice.
Ken-Kuhnle

Ken Kuhnle

Chief Financial Officer | Vantage Point Retirement Living, Inc

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Ken Kuhnle

Chief Financial Officer | Vantage Point Retirement Living, Inc

Ken has over 35 years of experience in the healthcare services industry in a variety of senior financial management positions with several national and regional healthcare services companies. Ken served as Senior Vice President and Treasurer at Genesis Health Ventures, as Chief Financial Officer at a large regional diagnostic company and for the last 10 years as Chief Financial Officer at Vantage Point.

He also has a long record of involvement at the Board of Directors level with several state and national associations, including American Healthcare Association, related to the healthcare industry. Mr. Kuhnle is a frequent speaker at regional and national conferences on financial and operational topics in the senior living profession.
Don-Anderson

Don Anderson

Chief Clinical and Marketing Officer | Milestone Retirement Communities

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Don Anderson

Chief Clinical and Marketing Officer | Milestone Retirement Communities

Don is a founding partner and Advisor to Milestone. In this role, he focuses on support of clinical operations of the retirement communities under management, working closely with the clinical teams in the training and deployment of clinical systems and services. Prior to his current role in Milestone, Don was Chief of Clinical Support Services for Milestone providing day-to-day support and assistance to regional and community clinical teams.

Before joining Milestone Don was Vice President of Marketing and Clinical Affairs of LifeStyles, which operated 16 senior communities with services including independent living, assisted living, and dementia care totaling 1600 units and 700 employees. In addition to overseeing the global marketing and clinical activities of the company, he was active at the building level working closely with the Executive Directors and their teams in training and developing staff in programs aimed at delivering quality care in promoting resident and family satisfaction and ensuring high occupancy.

Prior to coming to LifeStyles in 2000, Don had been in the health care industry since 1975, most recently as Vice President of Support Services in a facility nationally recognized for its innovation in service delivery and employee training and retention. His experience covers a vast range of disciplines having performed in the management of senior housing communities, acute care hospitals, physician office practices, medical office buildings, physician recruitment, and training and development of care and support staff in both senior and acute care settings.

In addition to his marketing and management experience, Don’s passion is the training and development of employees to consistently deliver exceptional customer service.
Janet-Lillevold

Janet Lillevold

SVP, Transformation Office, HIPAA Security Officer | New Perspectives Senior Living

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Janet Lillevold

SVP, Transformation Office, HIPAA Security Officer | New Perspectives Senior Living

Lydel-Wright

Lydel Wright, MSN

SVP Health & Wellness | Elegance Living

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Lydel Wright, MSN

SVP Health & Wellness | Elegance Living

John-Oliver

John Oliver

Sr Director Business Solutions / Business Transformation | Ecumen

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John Oliver

Sr Director Business Solutions / Business Transformation | Ecumen

I have been in numerous leadership positions in Senior Services most of my career. I lead our Ecumen technology team to identify ways technology can solve business problems and help advance Ecumen’s mission. It is a privilege to engage with other leaders as we influence the future direction of Eldermark. As a leader, I seek team member engagement, team effectiveness, and innovative IT work that aligns with our company’s strategic objectives.
Annie-Muenzner

Annie Muenzner

Nurse Support Manager | Integral Senior Living

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Annie Muenzner

Nurse Support Manager | Integral Senior Living

My name is Annie S Muenzner, I am the and Registered Nurse with Allen Flores Consulting Group. I have 15 years’ experience in Senior Living. I have served as a caregiver, LPN floor Nurse, and RN Resident Care Director. I have a passion to serve Seniors and the Communities in which they call home. I have a supportive husband, Chris, and 2 boys Zane (12) and Peyton (10). We love all types of animals and have a house full. We live in beautiful Tennessee. Go Titans and Braves!