The gap between the care plan and the invoice
Not a training problem.
There's no certification for this.
Not a staffing problem.
It happens to careful people too.
It's a connection problem.
The care plan and the invoice don't talk to each other, until now.
Eldermark Billing closes that specific gap, so remembering by hand stops being what stands between the care delivered and the revenue collected.
"We were doing services and not billing. I can't even imagine how much money we may have been losing before."
Four things, specifically
What changes
Revenue capture
Every confirmed service becomes a charge
A level of care changes, and the invoice updates with it the same day, not the same quarter. A service gets added to a care plan, and it's billed automatically, not re-entered by hand from a sticky note on someone's monitor.
"The billing module automates sending resident billing each month, which saves valuable time."
Month-end close
A close that doesn't ask you to check it twice
No more re-running the same report because the first pass didn't look right. One checklist confirms every activity before the month closes, so the number you hand up is the number that was actually true the first time.
Manual work and errors
The math you don't have to redo
A resident moves out mid-month, and the statement adjusts itself instead of being manually rerun and reposted. Extra services from your own spreadsheet import in instead of being retyped line by line.
Family communication
One statement, not a guessing game
When more than one family member is paying, everyone sees the same number, not a different guess passed along by text between siblings.
You won't be figuring this out alone
Getting a new system live is its own kind of dread, and for a lot of operators it's worse than the billing problem they're trying to fix in the first place. Eldermark Billing comes with a dedicated implementation lead and a defined onboarding path, built on thirty years of doing exactly this for senior living communities.
A dedicated team.
A defined path.
Not a login and a good luck.
Built from the ground up, not bolted on
This isn't the billing you already know with a new coat of paint. It's a rebuild, in the cloud, around how a modern business office actually works day to day.
This is the foundation. We're building on it from here, the same way we built everything above: around how your business office actually works, not around a feature list.
"Your billing and clinical work together, in one place."
- Billing that updates automatically when care or services are confirmed
- A month-end close validated once, by a built-in checklist
- Proration that adjusts itself when a resident moves
- Ancillary charges imported straight from your own spreadsheet
- Statements families can actually read
- Reports and a general ledger export, ready when you need them
56 hours
Of admin time back, every month
Across Eldermark's billing and administrative tools, operators report getting as much as 56 hours of administrative time back every month. That's not a redesign promise. That's time that used to go into exactly the kind of manual checking this page just described.
See It for Yourself
Thirty minutes. A few questions about how billing runs today, then a walkthrough built around what you tell us, not a generic script.
- A short call to understand how your community handles billing today
- A walkthrough built around your situation, not a canned demo
- Straight answers about what's included now and what's still on the way
- No pressure, no obligation