Assisted Living Software

Assisted Living Software Built for the Full Business of Senior Living

Most senior living software was built for skilled nursing and adapted for assisted living. Eldermark was built the other way around. Since 1994, we have worked exclusively with assisted living and memory care operators, and the platform reflects every workflow, compliance requirement, and business decision that comes with running communities at that level.

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CRM
2,500+
Communities on Eldermark
56 Hours
Admin time returned per community, per month
30+ Years
Exclusively in senior living

Platform

One Platform. Every Part of Your Operation.

Eldermark connects the clinical, financial, and operational functions that most communities run on separate systems. The result is a single record that moves with the resident from inquiry to move-in to daily care to billing.

Clinical Care

Give your clinical team one system to document care, administer medications, and stay compliant, without switching between applications or entering the same data twice.

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eMAR

Manage medication administration records digitally, with built-in compliance checks and reconciliation.

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EHR

Document care plans, assessments, and clinical notes in a system built for assisted living workflows.

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Mobile Point of Care

Give frontline staff the tools to document at the point of care, from any device.

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Regulatory Compliance

Track state-specific compliance requirements and surface documentation gaps before survey time.

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Financial Health

Get paid accurately for the care you are documenting. Eldermark connects care records directly to billing so revenue does not fall between departments.

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Billing

Automate resident invoicing, track receivables, and reduce manual billing errors across every payer type.

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ePay Payment Processing

Accept digital payments from residents and families and reconcile them directly in the platform.

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ElderSmarts Analytics

Surface revenue gaps, care level discrepancies, and financial trends before they become problems.

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Business Model Consulting

Work with Eldermark advisors to identify and recover unbilled revenue across your communities.

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Resident Experience

Manage the full resident lifecycle from first inquiry to daily engagement, with every interaction recorded in one place.

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Sales CRM

Track every prospect from inquiry to move-in, with follow-up automation and referral source reporting.

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Marketing Automation

Run digital marketing campaigns for your communities and measure what is driving move-ins.

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Resident Engagement

Keep residents and families connected with activity programming, communication tools, and satisfaction tracking.

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E-Media Digital Marketing

Targeted digital advertising and lead generation managed by Eldermark marketing specialists.

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Operational Efficiency

Run your communities on data. Eldermark gives operations leaders real-time visibility into performance across every community in their organization.

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Dashboards

Monitor financial, clinical, and occupancy performance in real time, at the community or portfolio level.

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Risk Management

Track incidents, identify patterns, and take action before risks become liabilities.

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Cloud Storage

Store and access resident documents, contracts, and records securely from anywhere.

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Manage Resident Safety

Monitor resident safety events and document follow-up actions in the clinical record.

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Who It's Built For

Built for Every Role in Your Organization

Eldermark is used across every department in an assisted living or memory care community. The platform is designed so that clinical, financial, and operational teams are all working from the same data, without separate logins, separate systems, or manual handoffs between departments.

The Problem

What Eldermark Does

Clinical Leaders

Too much time documenting across disconnected systems, compliance gaps invisible until survey.

One clinical record for care plans, eMAR, assessments, and incident tracking. Compliance gaps surface in real time before they become findings.

Operational Leaders

No consistent view across communities, decisions made on lagging data.

Portfolio-level dashboards with real-time financial, census, and clinical performance data across every community in the organization.

Finance and Revenue Cycle Teams

Revenue falling through because care documentation and billing do not talk to each other.

Eldermark connects care records directly to billing so documented services reach the invoice. ElderSmarts surfaces discrepancies automatically.

"
Senior living is more than just the care and it's more than just the real estate. It's a whole business package. Our software knows those two sides well, and it also marries them together beautifully.

Michael Morris, President, Willow Ridge Senior Living

Get Started

See Eldermark in Action

Schedule a personalized demo with one of our senior living software guides.