Acuity in Action: See How Eldermark Manages It
October 22, 2026 at 1:00 PM CT 45 minutes
What You'll Learn
On the panel, Kassandra Lopez of Next Level Senior Living named the problem directly: the same number of residents, the same staffing model as five years ago, but acuity that's nothing like it used to be. She pushed past "do we have enough staff" into "do we have the right staff," and put the real work on the front end: knowing a resident well enough to confidently say yes, and just as confidently say no.
This session shows how Eldermark puts that thinking into the platform.
Julie Humeniuk, Solution Engineer at Eldermark, walks through how clinical and operational leaders manage rising acuity day to day. This isn't a feature tour. It's a role-based walkthrough of real workflows, real scenarios, and real screens, picking up right where the panel conversation left off.
What You'll See
Assessment: from gut check to defensible score.
How a custom point-system assessment scores physical, cognitive, and behavioral factors to produce a clear, defensible level-of-care determination, so saying yes or no to a prospective resident is backed by data, not instinct.
Behavioral health: part of the whole picture, not a separate form.
How behavioral and mental health indicators, including risk factors like substance use, are captured within the same assessment rather than tracked separately, and how that data flows into care planning and staff training.
Staffing: skill mix, not just headcount.
How assessment point totals roll up into staffing recommendations, so the question stops being "do we have enough people" and becomes "do we have the right people for what this resident actually needs."
Featured Speaker
Eldermark
Julie brings more than 20 years of experience at the intersection of nursing, clinical informatics, and healthcare IT. Before joining Eldermark, she served as Director of Informatics at Grand Living and held systems and clinical leadership roles at BayCare Health System and UPMC. She holds a Master of Health Leadership and a Master of Science in Health Informatics.
She works directly with senior living operators to translate clinical workflows into software that actually fits how care teams work.