Free Infographic
From Care Delivered to Invoice Sent
Seven places revenue leaks before it reaches billing, and how to close them.
Every step between a caregiver delivering care and a resident getting billed for it is a place revenue can quietly disappear. This infographic maps the seven most common leak points, from an unfinished evaluation to a month-end close with nothing validating it, and what closes each one.
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Seven places revenue leaks
A few of the leak points the infographic maps, from care delivered to invoice sent:
The infographic covers all seven leak points in order, including what closes each one.
An unfinished evaluation that means a new care level never reaches billing.
Extra services that go unconfirmed and stay stuck in a spreadsheet instead of on the invoice.
Shared payors who end up with duplicate statements instead of one combined one.
Billing errors start upstream of billing
Most billing errors don't start in billing. They start with a care note that never made it into the system, or a charge that got missed somewhere between delivery and invoice. Revenue leakage like this is easy to miss month to month and adds up fast over a year. Catching it means looking at the whole path, not just the invoice at the end of it.
The care assessment and the invoice should be the same system.
Bill for the care you actually delivered. Download the infographic to see where the seven leak points are and what closes each one.
Download the Infographic